We have a lot of repeat business. That’s what we’ve built the store on over the years; customer service is a priority. It’s more like a family with our customers. We spend a lot of time with them. We meet their families. We know their likes and dislikes outside of the store. It’s not just, ‘You’re a customer, and that’s all you are to us.’ It’s more like, ‘We know a lot about you, you know a lot about us, and we laugh and cry with you.’ They’ve followed us over the years. 2G’s specializes in furniture and overstock and vintage women’s clothing and accessories, but we’ve had several different types of stores all over Columbia – starting when I sold shirts out of the trunk of my car when I attended the University.
We’ve spent more than 20 years in Five Points. It’s been a fun journey watching it grow.
We’ve always had dogs in our stores, and a lot of people come in to the see the dogs. Our Irish Setters are Barkley and Maggie; before them were Bob and Maggie, then Bob and Lulu, and there was Gamble. We’re very fortunate that we’re able to bring them to work with us. They’re all rescues, and we usually always have two. We get them when they’re five or six years old, once they’re settled down and housebroken. The rescue people know that I need a dog who’s customer friendly and who I can bring to work.